July nine, 2014 at three:fifty one pm It seems to me each and every time I take care of Lowes it can be a problem. This time I'm coping with the EXTENDED Safety System. you would probably Consider if you bought this all you would want to complete when There's a dilemma is connect with the 888# they offer, then have someone arrive find out if it can be repaired or desires changed and then looked after. NO that’s not what takes place from six important appliances that were procured on just one ticket the one which breaks is the 1 they inform me I returned to the store. So I inform the Girl I am Talking with how did I return it when the dryer is in my garage.
Spoke Together with the Asst. Retailer Mgr. and he explained there was some confusion at the company stage concerning which kind of ID they ended up likely to simply accept likely forward.
I have escalated this concern towards the senior management crew and I've integrated The problem With all the same contractor speaking to you. I apologize for just about any inconvenience this has brought on you. You will get observe-up within 24 hrs. to obtain this challenge settled for yourself.
For basic safety reasons We're going to only get factors from Lowes that we are able to perform and or have a private agency shipping and delivery the merchandise/s.
Once the cabinets and Self-importance prime were being last but not least sent on May 11th, the linen cabinet didn't possess the cabinets as well as vanity top rated was Slash Improper. It had been to possess a 3 inch prolonged center and cascade edge. The a person sent was a straight Slice using a bull nosed edge. They returned it to The shop. We went to The shop and talked with one of several administrators of your Division. We defined what experienced occurred. He appeared up the original keep duplicate of your get which indicated the correct Slice with a drawing demonstrating the Minimize. We were certain this would be corrected Together with the Self-importance maker promptly and we'd be moved “to the entrance of the lineâ€. We'd acquire priority consideration instead of really need to hold out a further three weeks for the highest. We ended up to generally be contacted once he could offer pictures of the counter to the maker (when the truck returned to The shop).
I purchased a Whirlpool Product WRF990SLAM00 Refrigerator SN K32419284 In April 2014 from Lowes for $2051. On September 23rd, 2015 the fridge commenced creating Odd noises and subsequently the ice maker as well as freezer stopped Doing work. I identified as Whirlpool provider line, purchased a prolonged guarantee system and they despatched a technician from Schofield Appliance out to examine the address appliance on October one . The technician reported I desired a completely new primary Command board. October 26th , I had been advised that the main Handle board demanded was not offered and that the assurance dept.
Lowes on Oshkosh claimed they'd get them to repair it. We harrassed installer and finally acquired a date of these days for them to return….its MAY!
– Plumber arrived to attach new sink as promised. The holes drilled while in the granite were not in the right placement and The brand new faucet could not be connected. My sink couldn't be linked.
I’m gonna get other action, the assurance of Raymond roofing that our ceiling wouldn’t collapse someway isn't going to make me secure.
When installing the stove you asked whenever they ended up going to be sure it had been level – he questioned just how level do you want it.
Could eight, 2014 at 7:40 pm Was just in The shop as well as younger man helping me was extremely helpful and was unable to respond to my queries so he explained i am confident we can most likely get Whatever you are searhing for but if you be sure to don’t mind I will check with my manager, Hence the manager was on the forklift and didn’t even get down and reported no we don’t have it and never even heard of that style of mower which we found about the Lowes Web site we had been likely to invest in 6,000 bucks biut with there staying a rude administration who wasn’t pleasant and didn’t seem to care.
April seventeen, 2014 at eleven:25 pm instructed washer was in stock,, then retail outlet could not come across washer,, delt with anonymous customer care.. An additional staff when earlier mentioned and outside of his duty and located the washer.. serched The shop and referred to as me ,although i was still in keep working with customer support and retail outlet supervisor( that took about fifteen min,, to obtain to me) by that point your keep personnel had already taken care of the challenge and I had been very proud of this personnel,,(not The shop or the very first staff that tried that can help me check here first,, sorry but i am not proud of this shop,(chester ny) but am incredibly proud of your one eployee in this store that created all issues which purchese happen,,thanks to this 1 employee of yours.
This is quite poor knowledge and very undesirable customer support. This is able to be the final household task would give to LOWES. We'd undoubtedly acquire our organization to in other places. Terrible! Terrible!
your worker kieth was really impolite and too much in the hurry to get bothered to answer inquiries. I did not recognize his mumbling as he walked absent so I took my small business in other places.